Natalie Kendrick

Front End Web Developer II

University of Rochester Laboratory For Laser Energetics (LLE)

August 2022 - Present

Duties:
• Refactored and debugged legacy systems using Perl, PHP, JavaScript, jQuery, and C++ to reduce technical debt and improve maintainability.
• Managed technical debt and addressed system errors by investigating and resolving help desk tickets, coordinating with internal teams for efficient resolution.
• Implemented Continuous Integration/Continuous Deployment (CI/CD) improvements, optimizing deployment pipelines and establishing testing protocols to streamline release processes.
• Normalized Oracle and phpMyAdmin database content, ensuring data integrity, and implementing security best practices for system protection.
• Created and maintained comprehensive technical documentation for applications and systems, reducing knowledge silos and improving operational efficiency.

Software Developer

University of Texas Libraries

June 2021 - August 2022

Duties:
• Diagnosed and resolved system errors through log analysis and error debugging tools such as Drone CI/CD, Rancher, and GitLab.
• Planned and executed major technology migrations (e.g., Drupal upgrade, XML to React conversion) to improve security and reduce technical debt.
• Collaborated with cross-functional teams to define project goals, identify risks, and ensure timely completion of project deliverables.
• Managed and maintained technical documentation for library systems, including database schemas, API specifications, and user guides, utilizing SharePoint, OneDrive, and Box.
• Developed and deployed SOLR-based search functionality to improve data retrieval performance.

Procurement Card Administrator

University of Texas at Austin + Purchasing Office

May 2015 - June 2021

Duties:
• Developed and maintained a web application and database solution for managing procurement card transactions, processing over $3 million monthly.
• Enhanced security by implementing stronger authentication methods and applying encryption techniques for sensitive transaction data.
• Coordinated with internal departments to optimize procurement workflows, ensuring efficient usage of 1400+ cards across multiple departments.
• Conducted in-depth data analysis to generate insights and improve operational procedures, reducing manual reconciliation time
• Developed custom reports for stakeholders to monitor card usage, ensuring compliance with purchasing policies.

Facilities Coordinator + Chief Problem Solver

Pirkey Barber, PLLC

Jun 2012 - May 2015

Duties:
• Managed office operations for a team of 30+ employees, including streamlining internal communication and document management systems.
• Designed and implemented a digital filing system to organize and secure confidential materials, ensuring compliance with legal data standards.
• Automated inventory management processes to streamline ordering and tracking systems, reducing manual inventory discrepancies.
• Trained and supervised a team of three junior employees, providing technical support and guidance on office procedures.

DMS Specialist + Warehouse Assistant

Iron Mountain, Austin, TX

Feb 2011 - Jun 2012

Duties:
• Handled receiving and preparation of documentation for secure storage and processing.
• Digitized confidential documentation using industry-standard digital imaging technology, ensuring compliance with privacy and security policies.
• Conducted quality control checks on scanned documents to ensure accurate data capture.
• Performed data entry to catalog physical records into the company's digital database, ensuring accuracy and accessibility.